Flexible and granular technician creation.Controls for idle session timeouts, expected wait time visibility, showing users their position in wait queue.Customization of Agent and Applet components.DRE also considers ironclad security fundamental, so you and your end users can rest assured that data is designed to stay safe at every point in the support process. Basic system info (OS, CPU, RAM Network, Disc space)ĭRE not only provides clear dashboards and data to help you optimize business efficiency, but also gives you tremendous flexibility to brand and configure elements for your organization.Remote printing for Mac and Windows on any printer.Prevent auto-sleep, auto-lock, and inactivity disconnects.Terminal session access with user access selection.Force reboot and reconnect-in Safe Mode if necessary.Run local batch script (system shell session).Session transfer and multisession handling.Color and quality adjustment for high- to low-bandwidth users.DRE offers some of the most advanced troubleshooting, communication, and security features to get the job done fast and right. Techs need sharp, powerful tools to diagnose issues quickly and ensure end users get the service they expect. Application Performance Optimization Pack.Server Performance & Configuration Bundle.After the system administrator modifies the firewall to enable the identified IP addresses to communicate with the server, the ports can be random. Initially, the Dameware Remote Everywhere viewer requires access to port 1234.
If the agent has a direct TCP port configured, the same port must be open at the agent's firewall and be accessible by the viewer.ĭameware Remote Everywhere can use the UDP transmission model to connect to devices in addition to TCP. The ports identified in the tables below must be accessible for Dameware Remote Everywhere remote control connections. System requirements for Dameware Remote Everywhere 7.0 Hardware and software requirements Hardware and softwareĪbility to make direct outgoing TCP connections, or availability of an HTTP proxy or SOCKS server
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